Return

Return policy

I gladly accept returns and exchanges Just contact me within:14 days of delivery Post items back to me within:30 days of delivery. Conditions of return Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellation policy

I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged

• Custom or personalised orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

 

* Sarraf Jewel is the parent company of VRjewels